Personal Data Protection

Privacy Policy Berjaya888

At berjaya888, your privacy is more than a legal obligation — it is part of our commitment to building lasting trust. This document clearly explains what data we collect, how it is used, and the rights you hold.

Updated: 1 January 2026  ·  Effective immediately
Privacy Commitment
Data is encrypted with 256-bit SSL
No sale of data to third parties
Your right to data erasure is respected
Malaysia PDPA Compliance
Regular security audits

1Introduction

Berjaya888 takes our responsibility to protect the personal data of every member seriously. This Privacy Policy ("Policy") explains in detail how berjaya888 collects, stores, processes, and protects your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection standards.

By registering and using berjaya888 services, you give your consent to the collection and processing of personal data as described in this Policy. This consent may be withdrawn at any time, subject to certain conditions set out in the relevant sections.

This Policy applies to all users of the berjaya888 website, mobile app, and all other digital platforms operated under the berjaya888 brand.

If you have any questions or concerns about how berjaya888 handles your personal data, please contact our Data Protection Officer through our 24/7 customer support.

2Types of Personal Data We Collect

Berjaya888 only collects data that is strictly necessary to provide safe, lawful, and satisfactory services. The categories of data we collect are as follows:

Data You Provide Directly

  • Identity information: Full name, date of birth, MyKad or passport number
  • Contact information: Email address, phone number, residential address
  • Financial information: Bank account number, bank name and e-wallet information for deposit and withdrawal purposes
  • KYC verification documents: Copy of identity document and proof of address

Data Collected Automatically

  • Technical data: IP address, device type, operating system, browser version
  • Usage data: Pages visited, session duration, games played, login frequency
  • Transaction data: Deposit history, withdrawal history, and wagering activity
  • Cookie data: User preferences, login sessions and analytics data

We never collect data beyond what the service requires. The principle of "data minimisation" is core to how we operate.

Identity Data

Name, IC number, date of birth for KYC verification and legal compliance.

Financial Data

Payment information for processing deposits and withdrawals securely.

Technical Data

IP address, device and browser for account security and fraud detection.

Usage Data

Gaming activity to improve your experience and customer support.

Cookie Data

Preferences and sessions for a smoother, more personalised experience.

Communication Data

Support query records are kept to ensure issues are fully resolved.

3How We Use Your Data

All data collected by berjaya888 is used for lawful and specific purposes. We do not process your data for purposes unrelated to the services you use.

Primary Processing Purposes

  • Create and manage your member account on the berjaya888 platform
  • Process financial transactions including deposits and withdrawals securely
  • Carry out identity verification (KYC) as required by regulatory requirements
  • Detect and prevent fraud, money laundering and other illegal activities
  • Provide effective and responsive customer support
  • Meet legal obligations and regulatory reporting requirements

Additional Purposes (with Your Consent)

  • Send relevant promotional information, bonuses and special offers
  • Conduct customer satisfaction surveys to improve our services
  • Personalise your platform experience based on your gaming preferences

You may withdraw consent for marketing communications at any time through your berjaya888 account settings without affecting your use of the platform.

4Data Sharing with Third Parties

berjaya888 does not sell, rent, or trade your personal data to any third party for marketing purposes. However, there are limited situations where data may be shared:

Trusted Service Providers

We share only the necessary data with service providers we use to operate the platform, including payment gateway providers, cloud computing service providers and analytics companies. All such providers are contractually bound to protect your data and may only use it for purposes we specify.

Legal Requirements

Berjaya888 may disclose data to regulatory authorities, law enforcement agencies, or courts when required by law or a valid court order. In such cases, we will notify you if permitted by law.

Any data sharing with third parties is subject to strict data protection agreements. Third parties are not permitted to use your data except for agreed purposes.

5Security & Data Protection

Berjaya888 continuously invests in security infrastructure to ensure your data is protected to the highest standard. The security measures we implement include:

  • 256-bit SSL Encryption: All communications between your device and berjaya888 servers are encrypted using the latest SSL technology
  • Encrypted data storage: Sensitive data is stored in encrypted format within protected databases
  • Strict access control: Only specifically authorised staff may access member personal data, and every access is logged
  • Regular security audits: Our systems undergo regular penetration testing and security audits by independent parties
  • Real-time threat detection: 24/7 monitoring system detects and responds to any suspicious activity
  • Secure data backup: Data is regularly backed up to a secure, separate location

While we take all reasonable steps to protect your data, no system can be guaranteed 100% safe from cyber threats. You are encouraged to use a strong password and not share your login credentials.

6Cookies and Tracking Technologies

Berjaya888 uses cookies and similar tracking technologies to enhance platform functionality, understand how users interact with our site, and deliver a more relevant experience.

Types of Cookies We Use

  • Essential Cookies: Required for core platform functions such as login verification and session security. These cookies cannot be disabled.
  • Performance Cookies: Collect information on how you use the platform to help us improve website performance.
  • Functional Cookies: Save your preferences such as language and display settings for a more personalised experience.
  • Analytics Cookies: Helps us understand platform usage patterns to make better development decisions.

You can manage cookie settings through your browser settings. Disabling certain cookies may affect the functionality of some parts of the berjaya888 platform.

7Your Rights Under PDPA

As a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding your personal data held by berjaya888.

Your Rights Description How to Apply
Access Rights RIGHTS Request a copy of the personal data we hold about you Live Chat Support
Right to Rectification RIGHTS Request correction of inaccurate or outdated data Account Settings
Right to Erasure RIGHTS Request deletion of your personal data (subject to certain conditions) Live Chat Support
Right to Withdraw Consent RIGHTS Withdraw consent for marketing communications Account Settings
Right to Complain RIGHTS Lodge a complaint with the Personal Data Protection Commissioner Regulatory Authority

Requests related to your personal data rights will be processed within 21 working days. We may require identity verification before processing your request.

8Children's Data Protection

Berjaya888 has a strict policy on child protection. Our platform not intended for or permitted to be used by individuals under the age of 18.

We do not intentionally collect personal data from minors. Should we discover that a minor's data has been collected without our knowledge, it will be deleted immediately and the account in question will be closed.

Parents and guardians are encouraged to monitor their children's internet usage and use appropriate parental control software to prevent unauthorised access to online betting platforms.

If you suspect that a minor has registered or is using the berjaya888 platform, please contact us immediately through our customer support so that prompt action can be taken.

9International Data Transfers & Retention Period

Data Transfer

In operating the berjaya888 platform, your data may be transferred to and stored on servers located outside Malaysia. Any such transfer is carried out with appropriate safeguards, including data transfer agreements that comply with recognised data protection standards.

Retention Period

Berjaya888 retains your personal data for as long as necessary to fulfil the purpose of collection and meet legal obligations. Generally:

  • Active account data: For the duration of your membership
  • Financial transaction data: Minimum 7 years after the transaction (AML requirement)
  • KYC data: Minimum 5 years after account closure
  • Support communication logs: 3 years
  • Cookie data: Depending on cookie type (session up to 2 years)

10Contact Us About Privacy

If you have any questions, concerns or requests regarding this Privacy Policy or the processing of your personal data by berjaya888, we encourage you to contact us.

Contact Channels

The berjaya888 Data Protection Team can be reached via:

  • Live Chat: Available 24/7 directly within the berjaya888 platform
  • Support Email: [email protected] (response within 1–2 business days)

When contacting us about privacy matters, please clearly state the type of request and provide sufficient information for us to verify your identity before acting on your data.

Berjaya888 reserves the right to update this Privacy Policy from time to time. Any material changes will be communicated to members via email or in-platform notification before taking effect.

Your Protection

Why Your Data Secure With berjaya888

The security of your personal data is not merely a legal obligation for us — it is part of berjaya888's identity as a trusted platform.

Bank-Grade Encryption

256-bit SSL technology protects every bit of data travelling between your device and berjaya888 servers — the same standard used by leading banking institutions.

Strict Access Control

Your data is accessible only to staff who genuinely need it. Every access is logged and audited to ensure there is no misuse.

No Data Sales

Berjaya888 has never and will never sell, rent, or share your personal data with third-party advertisers or data brokers.

Regular Independent Audits

The berjaya888 data security system is regularly audited by independent cybersecurity firms to ensure standards consistently meet or exceed industry requirements.

Malaysia PDPA Compliance

Berjaya888's privacy policies and practices are designed to fully comply with Malaysia's Personal Data Protection Act 2010 and relevant regulatory requirements.

Your Rights Are Respected

We make it easy for you to access, correct or request deletion of your personal data — your rights are fulfilled promptly and without question.

Join Us

Play with Peace of Mind on a Platform That Is Protecting Your Privacy

Register with berjaya888 today and enjoy a betting experience that is safe, fair, and fully respectful of your privacy.

* This platform is for users aged 18 and above. Please play responsibly.

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